Everything you need to know, before your next reset.
Learn more about our products, Skin Modes, shipping, returns, and how to get the most out of your Calmoryskin routine.

1. I don't know which product to choose.

That's exactly why we created Skin Modes.

Instead of asking what skin type you have, we ask how your skin feels today. Choose the product that matches your skin's current mode—whether it's sensitive, dehydrated, tired, unbalanced, or simply in need of a reset.

2. Can I use the masks every day?

Yes.

Our formulas are gentle enough for regular use. You can use a mask whenever your skin feels like it needs extra hydration, comfort, or recovery.

3. Are your products suitable for sensitive skin?

Yes.

Our formulas are developed with sensitive skin in mind and are made without unnecessary ingredients. If you have particularly sensitive skin, we recommend performing a patch test before first use.

4. How long should I leave the mask on?

We recommend leaving the mask on for 15–25 minutes.

After removing the mask, gently pat the remaining essence into your skin. There is no need to rinse.

5. Can I use the mask after cosmetic treatments?

Our formulas are designed to be gentle and suitable for skin in need of comfort.

If you have recently undergone professional cosmetic or medical treatments, we recommend consulting your healthcare provider before use.

About Calmoryskin

6. What makes Calmoryskin different?

Calmoryskin is built around one simple idea:

Your skin doesn't feel the same every day.

Instead of creating products for different skin types, we create products for different Skin Modes, combining carefully selected plant extracts with fermentation technology to support your skin through everyday life.

7. Why transparent packaging?

Our transparent packaging lets you see exactly what's inside.

It's part of our commitment to creating skincare that feels honest, thoughtful, and uncomplicated.

8. What is fermentation technology?

Fermentation helps break down botanical ingredients into smaller, more bioavailable compounds that are easier for skin to absorb.

Combined with carefully selected plant extracts, it allows us to create gentle formulas that support your skin without unnecessary complexity.

9. What ingredients do you use?

Our formulas combine carefully selected plant extracts with fermentation technology to create skincare that is effective, gentle, and suitable for everyday use.

We believe in using thoughtful ingredients that support your skin—without unnecessary complexity.

10. Are your products cruelty-free?

Yes.

We do not test our finished products on animals.

11. Is your packaging sustainable?

Whenever possible, we choose materials that are better for both your skin and the planet.

Our sheet masks are made with biodegradable plant-fiber materials, and we continuously work to make our packaging more thoughtful and environmentally responsible.

Orders & Support

12. Where do you ship?

We currently ship throughout the United States and to selected international destinations.

Please visit our Shipping Policy for more details.

13. What is your return policy?

We accept returns within 15 days of delivery for unopened, unused products in their original packaging.

Refunds are issued based on the original purchase price of eligible returned items only.

Please refer to our Returns & Refunds Policy for complete details.

14. How can I contact Calmoryskin?

We're always happy to help.

If you have any questions about our products or your order, please contact us at:

Email: business@calmoryskin.com