Shipping Policy

At Calmoryskin, we strive to process and ship your order as quickly as possible.

Order Processing

All orders are processed within 2–5 business days (excluding weekends and holidays). Once your order has been shipped, you will receive a confirmation email with tracking information.

During peak seasons, promotions, or holidays, processing times may be slightly longer.

Shipping Destinations

We currently ship to the United States and selected international destinations.

If your country is unavailable at checkout, please contact us at business@calmoryskin.com, and we'll be happy to assist.

Shipping Rates

Shipping costs are calculated at checkout based on your delivery address and selected shipping method.

From time to time, we may offer free shipping promotions. Any applicable free shipping offers will be displayed on our website.

Estimated Delivery Time

Estimated delivery times begin after your order has been processed.

United States: 3–7 business days
International: 7–21 business days

Please note that delivery times are estimates only and may vary due to carrier delays, customs processing, weather conditions, or other factors beyond our control.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.

If you have not received your tracking information within 5 business days after placing your order, please contact us at business@calmoryskin.com.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your local government.

These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order.

Calmoryskin is not responsible for orders shipped to incorrectly entered addresses provided by the customer.

If you notice an error after placing your order, please contact us immediately at business@calmoryskin.com. While we will do our best to assist, we cannot guarantee changes once an order has been processed.

Lost, Delayed or Damaged Packages

If your package is lost, delayed, or arrives damaged, please contact us within 7 days of the expected delivery date at business@calmoryskin.com.

We will work with the shipping carrier to investigate the issue and help find the best possible resolution.

Contact Us

If you have any questions regarding shipping, please contact us at:

Email: business@calmoryskin.com